Cookies Policy | Casino Chan

1. What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow a website to recognise a device and remember certain information about a visit. Cookies may help a website operate correctly, improve security, remember preferences and understand how visitors use its pages.

Some cookies are placed directly by Casino Chan. Other cookies may be placed by service providers that support website functions, analytics, security, advertising or other online services. These third-party cookies are controlled by the relevant provider and may be subject to that provider’s own privacy or cookie policy.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period may vary depending on the purpose of the cookie and the settings applied.

2. How Casino Chan may use cookies

Casino Chan may use cookies and similar technologies for a range of legitimate website and business purposes. The exact cookies used may change as the website, technology or services develop. Cookies may be used to:

Enable core website functions and allow pages, forms and account features to work as intended.
Maintain security, help detect suspicious activity and support the protection of users and the website.
Remember choices such as language, region, display settings or cookie preferences.
Keep you signed in during an active session where this feature is available and appropriate.
Understand how visitors navigate the website, including which pages are viewed and whether pages operate correctly.
Measure website performance and identify technical problems.
Support responsible operation of the website and help prevent misuse, fraud or unauthorised access.
Deliver or measure content and advertising that may be relevant to visitors, where applicable and permitted.
Produce aggregated reports that help improve website design, functionality and user experience.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information, such as account or device information, where permitted and necessary for the relevant purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

3. Categories of cookies

Strictly necessary cookies

These cookies are required for essential website operations. They may support security, page navigation, session management, account access, fraud prevention and the delivery of services you have requested. Because the website may not function properly without them, they generally cannot be disabled through standard preference tools. You may still be able to block them through your browser, but doing so could prevent parts of the website from working.

Preference and functionality cookies

These cookies help remember information that changes how the website looks or operates. For example, they may remember selected settings or preferences so you do not need to enter them repeatedly. If you reject these cookies, some personalisation or convenience features may not be available.

Analytics and performance cookies

These cookies may collect information about how visitors use the website, such as the pages visited, the links used and whether an error occurs. The information is generally used in an aggregated or statistical form to assess performance and improve the website. Analytics cookies may be provided by third parties operating under their own terms.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure promotional activity, limit repeated advertisements or show content that is more relevant to your interests. They may also help us and our service providers understand whether a campaign has been viewed or used. You can usually control these cookies through the website’s consent tool or your browser settings.

4. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose categories of cookies. Your choices may be stored in a cookie so that the preference tool does not ask you again on every visit. You can review or change your preferences when the relevant controls are available.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser settings differ, so you should refer to the help or settings area of your chosen browser for instructions.

Disabling or deleting cookies may affect your experience. Essential features may stop working, saved preferences may be lost, pages may not display correctly and you may need to repeat certain steps. Blocking cookies on one browser or device does not necessarily apply to another browser or device.

Some third-party providers may offer their own tools for managing cookies or interest-based advertising. Casino Chan does not control third-party tools and cannot guarantee that every provider will offer the same options. You should review the relevant provider’s information before using those tools.

Do not track signals

Some browsers include a ‘Do Not Track’ setting. Because there is no single industry standard for responding to this signal, the website may not respond to every such setting in the same way. Your available choices remain the cookie controls provided on the website and the privacy controls available through your browser or device.

5. Similar technologies and third parties

The website may use technologies that work in a similar way to cookies, including pixels, tags, local storage, device identifiers and session technologies. These tools may help deliver pages, maintain security, measure use or understand interactions with website content. References to cookies in this policy include these similar technologies where relevant.

Third-party providers may process information collected through cookies on behalf of Casino Chan or for their own purposes, depending on the service and the applicable arrangements. These providers may include hosting, security, analytics, payment, customer support, advertising or technology service providers. Their access should be limited to what is reasonably required for the relevant service, subject to applicable law and contractual arrangements where appropriate.

If you access third-party websites, applications or services through links on the Casino Chan website, those services may use their own cookies and technologies. This Cookies Policy does not govern third-party websites. You should review their policies before providing personal information or continuing to use those services.

6. Privacy, security and responsible use

Cookie information may be used with other technical or account information to support website security, identify unusual activity and help protect users. It may also be used to improve the reliability of the website and support compliance with legal, regulatory and operational requirements. We aim to use information only for appropriate purposes and to apply reasonable safeguards.

Cookies are not a substitute for responsible account security. You should keep your login details confidential, use a secure device and sign out when using a shared device. If you believe your account or device has been accessed without permission, follow the available account security steps and contact Casino Chan through the contact options provided on the website.

Casino Chan is intended for eligible adults who meet applicable legal requirements. Cookies may support age, identity, location, security or responsible gambling processes where these are required. Cookie controls do not override legal or account requirements, and rejecting optional cookies does not remove obligations that apply when using gambling services.

7. Changes to this Cookies Policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you remain informed about how cookies and similar technologies may be used.

If a change requires renewed consent under applicable law, we may display a new notice or ask you to review your preferences again. Continuing to use the website after an updated policy is published may indicate that you have read the revised information, but any consent will be obtained where required.

If you have questions about this Cookies Policy or wish to understand your privacy choices, please use the contact or support options made available on the Casino Chan website. Do not include sensitive account or payment information unless it is specifically requested through a secure channel.